Frequently Asked Questions
No, we are able to accept direct self-referrals. However, any medical reports and medication information that you are happy to share with us will aid our assessment.
On our first meeting we will discuss the history of your condition and main difficulties. Following this we complete a thorough physical assessment which will include observing you in functional activities. Together we will discuss the main findings, identify realistic goals and develop a treatment plan.
This can vary from client to client and will depend on your goals. In some cases we may suggest completing a set number of sessions before evaluating your progress towards your goal and enabling us to advise on an longer term plan.
No. But if we find that if a particular piece of equipment would be beneficial for you to have at home we will advise where you can purchase it.
You should wear something comfortable, easy to move in and well fitting shoes or trainers.
We are happy to travel within a 15 minute travel radius from the Hitchin postcode SG5 1SQ. Locations outside of this area will incur an additional charge-please contact us to discuss your requirements.
We don't routinely offer evening and weekend appointments but we will do our best to accommodate any requests. Evening and weekend appointments will incur an additional charge.
We understand that in some cases cancellations are unavoidable but ask that you give us at least 24 hours notice if you need to cancel or change your appointment. Any cancellations with less than 24 hours notice will incur a cancellation fee equivalent to the cost of your planned appointment.
Yes, please contact us directly to discuss your requirements.
Written reports and letters are available on request and charged at £90ph.
We are unable to invoice medical insurers directly but you may be be able to reclaim some of the costs depending on your policy.